VIVID Insurance is comprised of a diverse team of specialists. Together, they use their experience and expertise to provide you with confidence-based insurance solutions and personalized service.

Dougald McKillop


Through Dougald’s leadership, VIVID Insurance has become a boutique firm with two divisions, offering a full suite of integrated insurance planning faculties addressing inter-generational wealth transfer for astute families. The second division addresses the insurance needs of Veterinarians and Medical Doctors at every career stage.

Dougald is an industry leader in the areas of family wealth transfer strategies and risk management.

He is an insightful advisor providing simple solutions to complex situations. With 30 years’ experience Dougald’s dedicated client-first approach is exemplified by every member of the VIVID team.

Craig Coleman

Senior Advisor

Craig has over 20 years’ experience in the Insurance industry; following in his father’s footsteps, he has made a name for himself as an approachable and trusted advisor.

Craig works closely with his clients to provide the utmost service and appropriate insurance solutions.

Heather Crosgrey

Marketing & Operations Associate

Heather is a valuable member of the VIVID team, providing proactive client service to our Veterinary and Medical Doctors division and Group Benefits clientele.

Each year she works closely with the Ontario Veterinary College graduating class organizing our annual seminar and coordinating individual meetings.

Heather also manages the VIVID Insurance brand marketing and licensing.

Susan McKillop

Director of Marketing & Operations

Susan brings to our VIVID team over 25 years’ experience in the field of insurance product marketing, including 13 years as a senior manager with a major Canadian insurance company. She is a product expert for life insurance, living benefits and group benefits.

Susan has had the privilege of speaking at industry conferences about insurance products and firm best practices.

Kaitlyn Seguin

Business Associate & Service Specialist

Kaitlyn is an integral part of the VIVID team bringing an enthusiastic approach to client support within our Astute Family division - focusing primarily on our Wealth Transfer solutions. 

She works above and beyond ensuring our clients receive the personalized service they have come to expect from VIVID Insurance.