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VIVID Insurance is comprised of a diverse team of specialists. Together, they use their experience and expertise to provide you with confidence-based insurance solutions and personalized service.



Through Dougald’s leadership, VIVID Insurance has become a boutique firm with two divisions, offering a full suite of integrated insurance planning faculties addressing inter-generational wealth transfer for astute families. The second division addresses the insurance needs of Veterinarians and Medical Doctors at every career stage.

Dougald is an industry leader in the areas of family wealth transfer strategies and risk management.

He is an insightful advisor providing simple solutions to complex situations. With 30 years’ experience Dougald’s dedicated client-first approach is exemplified by every member of the VIVID team.


Senior Advisor

Craig has over 20 years’ experience in the Insurance industry; following in his father’s footsteps, he has made a name for himself as an approachable and trusted advisor.

Craig works closely with his clients to provide the utmost service and appropriate insurance solutions.


Marketing & Operations Associate, CEBS

Heather is a valuable member of the VIVID team, providing proactive administrative support to our veterinary and employee benefits clientele.


In addition, Heather leads our veterinary student campaign, facilitating seminars and individual meetings at the major veterinary schools across Canada. 



Duncan has an Honours Business Administration degree from the Ivey Business School. Prior to attending Ivey, he studied Philosophy & Economics at Kings University College.

Duncan’s focus is on developing comprehensive risk management strategies for DVM and MD graduates, with the objective of preserving wealth and maintain choice over their lifetime.

In addition, he also plays an integral role in VIVID’s Group Benefit division - focusing on improving health outcomes for employees and providing greater value for employers.
Duncan is committed to the VIVID values of personalized service, knowledge-based planning, and instilling confidence in clients.


Chief Executive Officer

Susan brings to our VIVID team over 25 years’ experience in the field of insurance product marketing, including 13 years as a senior manager with a major Canadian insurance company. She is a product expert for life insurance, living benefits and group benefits.

Susan has had the privilege of speaking at industry conferences about insurance products and firm best practices.


Business Associate & Service Specialist

Kulsoom is an integral part of the VIVID team bringing an enthusiastic approach to client support.

She works above and beyond ensuring our clients receive the personalized service they have come to expect from VIVID Insurance.

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